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Shipping & Returns
Click to view our full Shipping Policy and Return Policy
After your order is placed you will receive a confirmation email. We have a 1-4 business day lead time to allow our team to prepare, print and ship your order. Shipping times to your doorstep depend on the method you select at checkout, Standard shipping is typically 3-7 business days. Expedited shipping options are also available at checkout.
If you have additional questions regarding your order and shipping, please do not hesitate to contact us at support@2dee.ca
Our products are printed specifically for each order, so all sales are considered final. Should you encounter any problems with your wallpaper or identify manufacturing defects, please don't hesitate to contact us at support@2dee.ca for assistance or to initiate an exchange
If you need to cancel your order, kindly reach out to us at support@2dee.ca within 6 hours of placing your order. Please note that samples and sale items are non-returnable and considered final sales.
General
Well, it's both! Our materials are meant to be removed if needed, but also as long-lasting as possible. With proper installation, our material lasts many many years!
With proper installation, our products can last many many years!
Yes, you can! When installing in these environments keep in mind to make sure your surface is as dry as possible for the best adhesion.
Heat and high moisture
We are proudly Canadian! Our products are all printed and shipped by our team in Toronto, Canada!
Of course! Wallpaper and other vinyl products like window frost are the perfect options for adding personality and professionalism to commercial and office spaces.
You can contact our team at support@2dee.ca and we would be happy to work with you to find the perfect solution!
Some surfaces like popcorn textured walls; heavy stucco; paints that contain latex/silicone, stain repellent, and nonstick formulas; and chalky textured surfaces such as cinder-block; concrete or brick, may prevent proper adhesion.
The more flat the surface, the better adhesion. It is standard practice to allow recently painted surfaces to dry for 30 days and outgas before installation.
Before You Order
Measuring your walls is simple and essential to make sure you order the right amount of material. Let's break it down into 4 steps;
First - Measure the width and height of your wall (or the area you will be installing)
Second - Take the width of your wall in inches and divide by 24, to determine how many 2’ wide panels you will need to order
Third - Select the appropriate panel height on the product page.
Lastly - place your order and get ready to install!
*Example - A wall that is 12’x8’ would require six 2’x8’ panels.
Click here for more How-To's
Paints that contain latex/silicone, stain-repellent, and nonstick formulas may prevent proper or long-lasting adhesion.
It is standard practice to allow recently painted surfaces to dry for 30 days and outgas before installation.
Installation
First, make sure your wall is as smooth as possible. Patch any holes and fix any damaged surfaces.
Second, remove any picture frames, hooks, light fixtures, switch plates, or anything else that could obstruct your installation.
Lastly, wipe your wall with a dry cloth to remove as much dust and dirt as possible. To thoroughly clean, use Isopropyl alcohol to wipe down your wall with a clean cloth
Our wallpaper is water-resistant and easy to maintain, just give it a wipe with a damp cloth!
We recommend avoiding using cleaning solutions, chemicals, or abrasive clothes.
We do not recommend installing overtop existing wallpaper. Simply because if the bottom layer of wallpaper starts to peel you can not separate the two.
